FAQ

Frequently Asked Questions

How long does shipping take?

Most orders arrive within 5–10 business days.


How can I track my order?

Once your order has been shipped, you'll receive a tracking number via email.


Do you ship throughout South Africa?

Yes! We deliver nationwide.


Can I return my order?

Yes. We offer a 30-day return policy for eligible products.


Is payment secure?

Absolutely. We use trusted payment providers with encrypted payment processing to keep your information safe.


How can I contact support?

Email us at:

admin@auraskinza.co.za


How long does it take to receive a response?

We usually respond within 24 business hours.


Are your products safe?

Our products are carefully selected from trusted manufacturers. Please follow all usage instructions and discontinue use if irritation occurs.