Contact Us

We'd Love to Hear From You

Whether you have a question about your order, need product support, or simply want to learn more about AuraSkin, our team is here to help.

We aim to respond to all enquiries within 24 hours during business days.

Customer Support

Email: support@auraskin.co.za

Business Hours:
Monday – Friday: 08:00 – 17:00 (SAST)
Saturday: 09:00 – 13:00 (SAST)
Sunday & Public Holidays: Closed

Order Support

Please include the following when contacting us regarding an order:

• Your Order Number
• Full Name
• Email Address used at checkout
• A brief description of your enquiry

This helps us assist you as quickly as possible.

Frequently Asked Questions

How long does delivery take?

Orders are typically delivered within 2–5 business days across South Africa, depending on your location.

How can I track my order?

Once your order has been dispatched, you'll receive a tracking number via email.

Can I return my order?

Yes. We offer a 30-Day Money-Back Guarantee in accordance with our Returns Policy.

Business Information

Brand: AuraSkin

Industry: Skincare & Beauty

Country: South Africa

Get In Touch

If you have any questions, simply send us an email at support@auraskin.co.za and our customer care team will be happy to assist you.

Thank you for choosing AuraSkin. We appreciate your trust and look forward to helping you achieve healthier, more radiant-looking skin. ✨